🍖 Plan your dream outdoor kitchen for entertaining friends & family — design it live with instant pricing right here →

Privacy Policy

Last updated: May 2026

1. About This Policy

MJ Leckie Carpentry Pty Ltd ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website at customoutdoorkitchensydney.com.au or contact us about our services.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Suburb / postcode
  • Project details and budget range
  • IP address and browser/device information (via cookies and analytics tools)
  • How you heard about us

3. How We Collect Your Information

We collect personal information when you:

  • Submit an enquiry or contact form on our website
  • Book a planning session
  • Use our online kitchen planner tool
  • Call or email us directly
  • Visit our website (via cookies and analytics — see Section 7)

4. Why We Collect Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Schedule and manage design consultations
  • Provide our kitchen design and installation services
  • Send you relevant information about our services (where you have consented)
  • Improve our website and marketing
  • Comply with legal obligations

We will only use your personal information for the purpose for which it was collected, or a directly related purpose, unless you consent otherwise or we are required by law.

5. Disclosure of Your Information

We may disclose your personal information to:

  • Our team — for the purpose of delivering services to you
  • Google LLC — for analytics (Google Analytics) and advertising (Google Ads), subject to Google's Privacy Policy
  • Meta Platforms — if you interact with our Facebook/Instagram presence
  • Email service providers — to send confirmation and follow-up emails
  • Payment processors (Stripe) — if you make a payment, subject to Stripe's Privacy Policy

We do not sell your personal information to third parties. We do not share your information with overseas entities except as described above (Google and Stripe are US-based; we take reasonable steps to ensure they handle your data in accordance with the APPs).

6. Data Storage & Security

Your personal information is stored securely on Australian or US-based servers with industry-standard encryption and access controls. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

We retain your information for as long as needed to provide our services and comply with legal obligations, then securely delete or de-identify it.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (including Google Analytics and Google Ads tags) to:

  • Understand how visitors use our website
  • Measure the effectiveness of our advertising
  • Show you relevant ads on other platforms (retargeting)

When you first visit our website, you will be shown a cookie consent banner. You may accept or decline non-essential cookies. If you decline, advertising and analytics cookies will not be set. You can also manage cookies through your browser settings at any time.

For more information about how Google uses data, visit policies.google.com/privacy.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or out-of-date information
  • Request deletion of your information (where we are not required by law to retain it)
  • Opt out of direct marketing at any time
  • Complain if you believe we have breached the APPs

To exercise any of these rights, please contact us using the details in Section 10.

9. Complaints

If you have a complaint about how we have handled your personal information, please contact us first (see Section 10). We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Contact Us

For privacy-related enquiries or to exercise your rights, please contact:

MJ Leckie Carpentry Pty Ltd

1/269 Harbord Rd, Dee Why NSW 2099

Phone: 0468 093 569

Email: admin@mjleckiecarpentry.com.au

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated. We encourage you to review it periodically.